Effective Date: 01-Nov-2024

Introduction

At Mahalaxmi Online Services, your privacy is of the utmost importance. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding that information. By using our app, you consent to the data practices described in this policy.

1. Information We Collect

We collect the following types of information when you use Mahalaxmi Online Services:

- Personal Information: Information such as your name, email address, phone number, and payment details may be collected when you register an account, make a transaction, or contact us for customer support. - Usage Data: We collect data on how you use the app, such as the features you interact with, session times, and app navigation. - Device Information: Information about the device you use to access the app, including device type, operating system version, IP address, and mobile network information. - Location Data (if applicable): With your consent, we may collect your device’s location information to provide location-based services. - Payment Information: If you make any purchases or transactions within the app, we may collect payment information, such as credit card details or other payment methods. However, payment processing is handled securely by a third-party payment processor.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To Provide Services: To provide you with the services and features of the app, including processing transactions, managing your account, and delivering customer support. - To Improve the App: To analyze usage patterns, improve functionality, and optimize the user experience. - To Communicate: To send you important updates, notifications about your account, marketing messages, or offers (if you’ve opted in). - To Comply with Legal Obligations: To fulfill legal or regulatory requirements, resolve disputes, and enforce our agreements.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

- Service Providers: We may share your information with trusted third-party service providers who assist us in operating the app, processing payments, or providing customer support. These service providers are obligated to protect your information. - Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation. - Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity. We will notify you of such changes as required by law.

4. Data Security

We take the protection of your personal information seriously and implement appropriate security measures to safeguard it. However, please be aware that no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

- Access and Correction: You may request access to the personal information we hold about you and request corrections if needed. - Data Deletion: You may request the deletion of your personal information, subject to certain legal limitations. - Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or notifications, you can opt-out by following the unsubscribe instructions in the messages or through your account settings. - Location Data: If you have consented to location data collection, you can disable this feature at any time through your device settings.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience with the app. These technologies help us analyze usage patterns, customize content, and track the effectiveness of ads and promotions.

You can control cookies through your device’s settings. However, disabling cookies may impact the functionality of certain features within the app.

7. Children's Privacy

Mahalaxmi Online Services is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the "Effective Date" at the top of this page and, where appropriate, through other means of communication.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ensivo Solutions Pvt Ltd Email: kumbhare.ashwin@gmail.com